Frequently asked questions

A membership unlocks our full members-only recipe library, including step-by-step methods, make-ahead notes and printable ingredient lists. New recipes are added regularly, and members can save favorites to their account. Free recipes stay open to everyone, but any recipe marked members-only requires an active subscription to view in full.

We offer two plans. The monthly plan is $8.99 per month, and the annual plan is $79.99 per year, which works out to a lower monthly cost. Both plans include the same full access to members-only recipes. You can pick the plan that suits you on our membership page and change your choice later from your account.

Yes. You can cancel anytime from your account page with just a few clicks, and there are no cancellation fees. After you cancel, your membership stays active until the end of the period you already paid for, so you keep full access to members-only recipes until then. Your plan will simply not renew after that date.

Yes. Go to your account page and choose the plan you want. The change takes effect when your current billing period ends, so you never lose access you have paid for. If you move from monthly to annual, you will be billed $79.99 at your next renewal date, and if you move to monthly you will be billed $8.99 going forward.

Your account and your list of saved recipes stay in place. Free recipes remain fully viewable, while members-only recipes will show a preview until you subscribe again. When you restart a monthly or annual plan, all of your saved favorites are ready and waiting, so you can pick up right where you left off.

Our recipes use ingredients that are not heated above 115F. That means fresh produce, soaked and sprouted nuts, seeds and grains, and dishes that may be warmed or dried in a dehydrator set at or below that temperature. Each recipe lists any dehydrator time and temperature clearly so you can follow the method with confidence.

Many recipes need only a knife, a cutting board and a bowl. Others call for a high-speed blender, food processor, spiralizer or dehydrator, and every recipe lists its equipment at the top so you know before you start. Where it makes sense, we include tips for making a recipe without a dehydrator or with a standard blender.

Often, yes. Many recipes include notes on swaps, such as sunflower seeds in place of cashews or coconut aminos in place of tamari. Results can change in texture and flavor, so we suggest trying a small batch first. If you have a food allergy, always read every ingredient label carefully and choose substitutes that are right for you.

No. Our recipes and articles are for general cooking inspiration and information only, and they are not medical advice. We do not make health claims about any dish or ingredient. If you have a medical condition, food allergy or specific dietary needs, please talk with a qualified healthcare professional before making changes to what you eat.

It depends on the recipe. Most fresh salads and sauces are best within 2 to 3 days in the refrigerator, while well-dried crackers and granola can last several weeks in an airtight jar. Each recipe includes storage notes where helpful. Always use your judgment, and discard anything that smells or looks off.

Our kitchen store currently ships within the USA only. Orders are processed and shipped within 2 to 4 business days, and you will receive an email with tracking details once your package is on its way. Delivery times after shipping depend on the carrier and your location. Orders placed on weekends or holidays begin processing the next business day.

You can return unused items in their original condition within 30 days of delivery. To start a return, contact our member care team with your order number and we will guide you through the next steps. Once we receive and inspect the item, we will process your refund. Please see our Refund Policy for full details, including any items that cannot be returned.

Yes. Our checkout uses encrypted connections to protect your information, and payments are handled by a trusted, industry-standard payment processor. We never store your full card number on our servers. If you ever notice something unusual on your statement, please contact our member care team right away so we can help.

No. Anyone can shop the kitchen store, whether or not you have a membership. Store purchases and recipe memberships are separate, so buying a knife or blender does not start a subscription. If you already have an account, signing in at checkout lets you see your order history in one place.

We are sorry if that happens. Please contact our member care team within 7 days of delivery and include your order number and a photo of the item and packaging. We will arrange a replacement or refund for damaged or incorrect items at no cost to you. Please keep the packaging until your request is resolved.

Select Sign In, then choose the forgot password link and enter the email address on your account. We will send you a secure link to create a new password. The link expires after a short time for your security. If the email does not arrive within a few minutes, check your spam folder or contact our member care team.

Sign in and open your account page. From there you can edit your email address, update the card used for your membership, and review your billing history. Changes to your payment method apply to your next renewal. For your security, we may ask you to confirm your password before saving certain changes.

Yes. If you have an active membership, cancel it first from your account page so you are not billed again. Then contact our member care team and ask for your account to be deleted. We will confirm the request and remove your personal information, except for records we are required to keep, such as past order details for tax purposes.